Contacts
Thank you for visiting gasproducts.com.au, an independent review website covering pokies venues and related topics across Australia. Below you will find everything you need to know about getting in touch with our team.
How to Reach Us
The best way to contact us is by email:
Please include a clear subject line and as much detail as possible in your message so we can help you quickly.
What You Can Write About
We welcome messages on the following topics:
- Questions about our content – if anything on our site is unclear or you'd like more detail about a review or article;
- Corrections – if you've spotted outdated or inaccurate information (for example, changed opening hours, venue closures, or updated offers), let us know and we'll verify and fix it;
- Feedback – suggestions on how we can improve the site, topics you'd like us to cover, or general comments about your experience;
- Partnership requests – if you represent a business and would like to discuss cooperation, advertising, or content partnerships, please outline your proposal in the email.
Response Time
We read every message we receive. Our team usually replies within a few business days. During busy periods it may take a little longer, but we do our best to respond to all genuine enquiries. Please note that we do not guarantee responses to spam or irrelevant messages.
Questions About Your Casino Account
Please note that gasproducts.com.au is an independent review website — we are not a gambling operator. We do not run any casino, pokie venue, or betting platform, and we have no access to player accounts, payments, or bonus systems.
If you have questions about:
- deposits or withdrawals;
- bonuses, wagering requirements, or promotions;
- account registration, login problems, or verification (KYC);
- disputes with a particular casino or venue,
please contact the customer support of the casino or venue directly. Their contact details are normally available on the operator's official website. Only the operator can resolve account-specific issues.
Need Help With Gambling?
If gambling stops being fun and starts to feel like a problem — for you or someone close to you — free, confidential help is available across Australia:
Gambling Help Online – a national service offering 24/7 counselling, information and support for anyone affected by gambling.
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call, available 24/7)
Support is free, confidential, and available Australia-wide. You can also use these services to chat anonymously online or find face-to-face counselling in your state or territory. Remember: gambling should always be entertainment, never a way to make money or escape problems. Play responsibly.